About us

Our travel agency licence is number ODV-25012, issued by the Ministry of Tourism. It is displayed at our Casablanca agency on Boulevard Abdelmoumen, and can be verified with the Ministry. You are also welcome to visit us in person before any booking.

You send a request through the website form or on WhatsApp, with no online payment. Our team calls you back promptly to confirm the details — departure dates, tier and room type, documents to provide — then the booking is finalised with a contract signed at the Casablanca agency, with an official receipt.

No. No payment is requested on this website: your reservation is a request, not a purchase, and you are never asked for a bank card online. Payment is made directly at the Casablanca agency when the contract is signed, with an official receipt for every amount paid.

A passport valid at least 6 months after the return date, plus recent identity photos. Our team handles the whole Umrah visa process through official channels and sends you the full list of documents to provide when your booking is confirmed, by phone or WhatsApp, so nothing is missed.

The exact inclusions are listed on each offer page: hotels in Makkah and Madinah, flights, on-site transfers, visa processing and guidance depending on the offer you choose. Anything not listed is not included, and nothing extra will be charged — feel free to ask us before you book.

Yes, and we encourage it: nothing replaces a meeting at the agency on Boulevard Abdelmoumen in Casablanca, to ask your questions and see the licence on display. Our address and opening hours are on the contact page; you can also call us or write to us on WhatsApp before coming.

Bab Makka is the premium Umrah & Hajj service of Wiki Tours International, a Moroccan travel agency based in Casablanca. They are one and the same company: Wiki Tours organizes all travel, and Bab Makka carries its pilgrimage programs to Makkah and Madinah specifically.

Wiki Tours International has operated since 2016 in Casablanca, on Boulevard Abdelmoumen. The agency organizes guided group Umrahs year-round, Hajj, and organized trips to other destinations — with a permanent team reachable at the agency, by phone and on WhatsApp, before, during and after your trip.

Our client reviews are public and verifiable: see our Google listing (authentic ratings and comments) and our Reviews page, which gathers written testimonials, WhatsApp screenshots and videos from our pilgrims. We never invent reviews — everything comes from real, identifiable clients.

Yes. Beyond Umrah, Wiki Tours International supports Hajj (see the dedicated page on this site) and organizes group trips to other destinations — Istanbul, Thailand, Bali and more — listed in our Voyages catalog with real dates, hotels and prices, and you can ask about them on WhatsApp just as easily.